A Cracker Barrel restaurant in East Windsor, Connecticut, came under public scrutiny after a customer raised concerns about a décor item that resembled a noose. The restaurant chain quickly issued an apology and provided clarification regarding the incident.
According to Cracker Barrel, the item in question was a wrapped cord attached to an antique soldering iron, part of the store’s historic-themed decorations. However, the company acknowledged that it was “completely unacceptable” that the item’s appearance was not identified as problematic before it was displayed.The issue gained attention after Twitter user Alfonso Robinson shared photos of the decoration, asking for an explanation. Cracker Barrel responded promptly, confirming the item had been removed and emphasizing their commitment to creating a welcoming and respectful environment for all guests.
Following the incident, community activists visited the East Windsor location and engaged in a constructive discussion with restaurant manager Mark Smith. According to PowerUp-Manchester founder Keren Prescott, the conversation was positive, and Smith expressed appreciation for different perspectives, noting that people from diverse backgrounds may view things differently.Smith also mentioned that the item had been part of the restaurant’s décor for over two decades without prior concerns. Prescott praised the openness shown during their visit.In response to broader concerns raised on social media, some have called for a review of decorations across Cracker Barrel’s locations. In a statement to Fox News, the company reiterated: “We work hard to create a culture of hospitality that’s welcoming, respectful, and inclusive to everyone who walks through our doors. While some of our historic décor reflects earlier times, our commitment to inclusivity is firmly rooted in today’s values.”
Cracker Barrel also thanked the customer who brought the issue to their attention, allowing them to take corrective action.