A UK-based intimacy wellness practitioner who has worked with more than 400 men has revealed the most emotionally powerful moment of her career — a single sentence spoken by her very first client that still stays with her today.
Kaly Miller didn’t set out to work in therapeutic intimacy. At the time, she was employed as a sports massage therapist when she noticed a job listing searching for body-focused practitioners with an open mindset. That unexpected opportunity marked the beginning of a career devoted to emotional healing, confidence building, and human connection.
From body therapy to emotional support
During an interview on This Morning, Miller explained that her profession centers on helping individuals who experience deep difficulties with intimacy, often due to anxiety, trauma, disability, or lifelong social isolation.
Although her work can include physical closeness, she was clear that the purpose is therapeutic rather than recreational. “The goal is to support emotional growth and connection,” she said, noting that many clients seek help after years of feeling disconnected from relationships.
“I don’t think anyone plans this career,” Miller added. “It’s something you grow into.”
Education, training, and professional structure
To prepare for her role, Miller completed a three-year degree in Erotology, which focuses on emotional bonding, desire, and intimacy psychology. She then trained under Vena Blanchard, president of the International Professional Surrogates Association (IPSA), following internationally recognized ethical guidelines.
Today, Miller operates her own private practice, The Naked Room, offering structured sessions that can cost up to $1,700 USD, reflecting the personalized care, preparation, and emotional labor involved.
Despite public misconceptions, she says her family has always supported her career path. “My parents and my children are incredibly proud of what I do,” she shared.
Careful screening and client safety
Miller does not work with clients casually. Each individual must first complete a complimentary video consultation, during which goals, expectations, and boundaries are discussed.
“There’s no guarantee I’ll move forward,” she explained. “I need to know it’s the right fit for both of us.”
Clients are required to complete multiple preliminary sessions, submit recent health documentation, and sign consent agreements. Strict safety protocols are followed at all times, with an emphasis on wellbeing and mutual respect.
The client whose words she’ll never forget
While Miller estimates she has supported nearly 400 clients over the years, one experience stands out above all others — her very first.
The man, in his mid-60s, had spent most of his life feeling painfully shy and socially withdrawn. When Miller asked why he had reached out, she was unprepared for his answer.
“He told me, ‘I don’t want to die without ever knowing what love feels like.’”
The client lived alone and had almost no physical contact with others. Even minor moments — like briefly touching hands with a cashier while paying for groceries — were significant to him.
“He would watch people walk past his window and imagine being in a relationship,” Miller said. “But he never had the confidence or experience to take that step.”
Breaking emotional barriers
Over the course of a year, the client attended regular sessions focused on trust, communication, and emotional expression. Slowly, he began to release decades of fear and self-doubt.
“After about a year, he was able to form a real relationship on his own,” Miller explained. “He finally understood what love felt like.”
That transformation confirmed for Miller that she had found her calling.
“I knew then that this work mattered. Everyone has a purpose — this is mine.”
A career built on connection
Looking back, Miller says she carries vivid memories of every client’s journey.
“I remember their stories, their progress, their emotions,” she said. “Those moments don’t disappear.”
Her family continues to support her work wholeheartedly. “My kids are watching, my parents are proud — especially my dad. He always says, ‘That’s my girl.’”